Frequently Asked Questions
What kind of businesses do you work with?
We collaborate with startups, growing businesses, and established brands across various industries—offering tailored strategies for each stage of growth.
What’s included in your branding service?
Our branding service covers logo design or refinement, brand story, messaging, visual identity, and ongoing content strategy—ensuring a cohesive presence across all platforms.
Do you provide SEO and content strategy together?
Yes. Our SEO packages include keyword strategy, technical setup, content optimization, and regular reporting—all aligned with your brand voice and business goals.
Can you build and manage our website too?
Absolutely. We design, develop, and manage websites—from UX/UI design to updates, content publishing, and performance tracking.
What is your AI assistant feature about?
We implement custom AI-powered tools like search assistants, smart ticketing, and automation features to improve user experience and reduce workload.
What do you do at ZEROTENS?
At ZEROTENS, we help businesses grow by blending smart strategy with cutting-edge technology. Our services include:
• Brand Strategy & Positioning
• Website Design & Development
• AI-Powered Content & SEO • CRM & Platform Development
• AI Assistants & Automation
• Virtual Experiences (via HUUR Studios)
• Digital Marketing & SEM
• Ongoing Strategy & Support
Where is your headquarters, and where do you offer services?
ZEROTENS is proudly headquartered in Vancouver, Canada, with a global footprint. Our distributed team of top-tier talent collaborates across time zones to deliver innovative solutions. From startups to enterprise clients, we’ve supported brands worldwide.
Who is behind ZEROTENS?
At ZEROTENS, we help businesses grow by blending smart strategy with cutting-edge technology. Our services include:
• Brand Strategy & Positioning
• Website Design & Development
• AI-Powered Content & SEO
• CRM & Platform Development
• AI Assistants & Automation
• Virtual Experiences (via HUUR Studios)
• Digital Marketing & SEM
• Ongoing Strategy & Support
Can I switch packages later?
Yes. Clients can upgrade or customize their packages anytime to match evolving needs. Just book a strategy session with our team.
What’s the difference between monthly and annual billing?
Monthly billing is charged each month on the same date. Annual billing is paid once for the full year and may offer discounted rates.
Is technical support included in all plans?
Yes. All packages include monthly management and AI insights. The Gold tier also includes 24/7 helpdesk and executive leadership calls.
How do I get started?
Click “Select Service” under any package or contact us to schedule a free consultation. We’ll walk you through the best fit for your goals.
What types of processes can you automate?
We specialize in automating repetitive workflows across operations, marketing, sales, and customer support using AI and custom logic.
Do I need technical knowledge to use your service?
No. Our platforms are user-friendly, and we guide you every step of the way—from setup to deployment and training.
Can you integrate with our existing tools?
Yes. We integrate with popular platforms like CRMs, CMSs, analytics dashboards, and more—ensuring seamless implementation.
How long does implementation take?
Implementation timelines vary based on scope. Most projects launch within 2–6 weeks. We’ll define a clear timeline during onboarding.
Is your AI secure and compliant?
Absolutely. We follow strict security and privacy protocols, comply with major data protection regulations, and deploy secure infrastructure to protect your data.